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Eze Castle Integration, a global managed service provider to the investment industry, today announced advanced new features to its Eze Client Portal. The latest upgrade allows clients to visually explore and analyze data associated with their IT environment and operations and create interactive dashboards and reports.
By incorporating Microsoft Power BI business analytics into the platform, the Eze Client Portal is more valuable than ever. Clients can easily customize interactive dashboards and drill-down to explore and analyze data and information. Modern visualization capabilities, such as word clouds, allow clients to easily identify trends within their service ticket activity and technology environments.
The newest features complement existing Eze Client Portal capabilities including creating and monitoring service tickets as well as real-time access to account information, user activity, disaster recovery/backup reports and more. The Eze Client Portal also provides self-service capabilities to client administrators, for control over their environments. For added access security, the Eze Client Portal utilizes multi-factor authentication (MFA) during the login process.
“Providing outstanding client service coupled with best in class technology solutions is Eze Castle Integration’s commitment to clients. Through the Eze Client Portal, we are able to extend the value of our services by providing real-time access to key technology information and customizable reporting and monitoring capabilities,” said Steve Schoener, Chief Technology Officer, Eze Castle Integration. “The addition of Microsoft Power BI is just one of many enhancements we will be bringing to market with our portal.”
About Eze Castle Integration
Eze Castle Integration is a global provider of managed IT services, complete cloud solutions and cybersecurity to more than 650 clients worldwide. The company’s products and services include Cloud Services, Managed Cyber Security Solutions, Technology Consulting, Outsourced IT Support, Project & Technology Management, Professional Services, Telecommunications, Voice over IP, Business Continuity Planning and Disaster Recovery, Archiving, Storage and Colocation. Eze Castle Integration is headquartered in Boston and has offices in Chicago, Dallas, Hong Kong, London, Los Angeles, Minneapolis, New York, San Francisco, Singapore and Stamford. Learn more at https://www.eci.com.