ServiceTitan Partners with TURNS Financing to Offer Second Look Options
GLENDALE, Calif., April 24, 2017 /PRNewswire/ ServiceTitan, the leading enterprise software for residential HVAC, plumbing and electrical services businesses in the U.S., has announced it is partnering with home improvement consumer financing provider TURNS Financing Services. The TURNS integration in the ServiceTitan platform will empower home services businesses to close more sales and increase satisfaction by offering financing to a wider range of customers who would otherwise be turned away by prime only lenders.
"Getting answers to financing questions can delay or even halt a sale during a home services call," said Therion Joseph, EVP Operations at TURNS Financing. "By using the TURNS integration in ServiceTitan, technicians can present financing options to the customer on the spot. The result: more closed sales."
ServiceTitan's integration with TURNS gives home services businesses a powerful tool to help their technicians answer difficult financing questions during an in-home call.
"ServiceTitan is dedicated to building complete solutions for our customers to streamline processes and ultimately help drive sales," said Ershad Jamil, Senior Director of Platform at ServiceTitan. "The TURNS integration provides a second look financing solution to improve the interaction between a technician and a homeowner."
The value home services businesses will see from the integration of these two powerful solutions include:
- Close more jobs: With an integrated prime and subprime financing solution, technicians avoid embarrassing credit declines and close more jobs on the first try.
- Increase average ticket: Homeowners are more likely to buy more if they can finance with a low monthly payment and/or same-as-cash options. This can result in up to 20% of increase in your average ticket.
- Approve more customers: Instantly finance up to 40% of customers who would otherwise be declined by most prime only lenders. TURNS may be used for all customer financing needs or just declined customers.
"Home service business owners rely on their technicians to close sales," said Ara Mahdessian, CEO of ServiceTitan. "Through the ServiceTitan integration with TURNS Financing, our users will see higher close rates and avoid awkward financing conversations that could inhibit a sale. More sales leads to more success for our home service business owners, and that's what we want at ServiceTitan."
About TURNS Financing Services
TURNS Financing is managed by home improvement and banking professionals with more than 125 years combined industry experience. TURNS utilizes easy mobile app technology to simplify in-home financing for contractors, and provides loan programs to the widest credit range of homeowners seeking to finance a home improvement project. With integrated prime and subprime financing, our contractors can avoid embarrassing credit declines and say "you are approved" more often. For more information on products and services, contact TURNS at www.TURNSFinancing.com today.
ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile solution for field techs, and QuickBooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.