Monday, December 10, 2018

Collective Health Has Biggest Jump Ever in Member Growth and Prepares for 2019 Expansion

BWW News Desk
December 06, 2018

Collective Health today announced continued adoption of its enterprise solution in 2018 which helps employers understand and optimize their healthcare spend while bringing people a better healthcare experience In 2019 Collective Health expects to continue to substantially grow membership across a diverse range of industries while maintaining the health insurance industrys highest Net Promoter Score NPS of 70 for its member experience pblockquotep idpullquotepblockquote p To support its growth and sustained momentum the company will open a dedicated operations hub in Salt Lake City with a new and experienced leader Scott Murray who will join the team as Senior Vice President of Operations p p When we set out five years ago we had a hypothesis that by applying the latest enterprise software technology and user experience design we could empower American employers to take the reins of their 12 trillion in annual healthcare spend said Ali Diab Cofounder and CEO of Collective Health Five years on selfinsured employers are using Collective Health at an accelerating and national scale to take control of their healthcare investments Employers recognize the power and value that our modern technology platform and largescale data science capabilities provide including the flexibility and transparency they need to deliver an unmatched health benefits experience to their people while making their employee healthcare budgets go as far as they possibly can p p National employer a referrerpolicyunsafeurl targetblank hrefhttpsctsbusinesswirecomctCTidsmartlinkampurlhttps3A2F2Fwwwpwccom2Fus2Fen2Fhealthindustries2Fhealthresearchinstitute2Fassets2Fpdf2Fhribehindthenumbers2019pdfampesheet51910688ampnewsitemid20181206005836amplanenUSampanchorhealthbenefitscostsriseby6percentannuallyampindex1ampmd5a3cad6ce08306aac63506955a12f70bd relnofollowhealth benefits costs rise by 6 percent annuallya but Collective Healths platform approach combined with its industryleading member service has proven to help employers better manage and reduce healthcare costs In a a referrerpolicyunsafeurl targetblank hrefhttpsctsbusinesswirecomctCTidsmartlinkampurlhttps3A2F2Fcollectivehealthcom2Fannouncements2Fcontrollingemployerhealthcarecosts2Fampesheet51910688ampnewsitemid20181206005836amplanenUSampanchorcostreportampindex2ampmd5d9d88f5924e6e3eefe52b73ddfc637a9 relnofollowcost reporta released earlier this year Collective Health examined medical trend across clients who had been on the platform for at least two years and revealed a 03 percent trend effectively decreasing their yearoveryear costs p p Additionally the company continued to expand its partner ecosystem in order to help clients maximize the latest health offerings Collective Health now has over 140 health partnerships and successfully enabled more than 600 integrations in conjunction with its customers By centralizing data feeds across its platform Collective Health allows clients to save time and costs while harnessing the latest innovations to address common health issues like behavioral health maternity and fertility and more p p By building our technology from the ground up Collective Health is able to simplify complex healthcare experiences and burdensome administration said Dr Rajaie Batniji Cofounder and Chief Health Officer of Collective Health The Collective Health platform brings clarity and streamlines benefits so members can intuitively navigate the healthcare system and take advantage of the programs being offered by employers The proof points we demonstrated across experience engagement and cost management are leading to increased interest and adoption from companies of all sizes and across all industries p p Collective Health saw wide adoption and has over 45 clients including Activision Blizzard Pinterest Uber and The Ensign Group among others These clients represent an increasingly diverse set of industries ranging from entertainment gaming and publishing to retail ecommerce and transportation In 2018 Collective Health had a 100 percent renewal rate for eligible clients and grew its enterprise client base by more than 50 percent p p As a company that prioritizes building positive experiences for Pinners we bring that same dedication to creating a safe and supportive environment for employees through inclusive benefits said Alice Vichaita Head of Global Benefits with Pinterest We believe supporting people to be their whole self ultimately leads to happier more productive employees Collective Health provides a truly exceptional product and service that align with our values empowering people to make smarter choices when it comes to their own healthcare p p To continue providing exceptional service and support the rapidly increasing client and member base Collective Health is adding to its already expanding workforce which surpassed 500 people this year In addition to its headquarters in San Francisco and its engineering hub in Chicago in early 2019 the company will open a Salt Lake City office The new location will support the expansion of the companys geographic footprint creating an operational hub which is expected to bring hundreds of jobs p p In January Collective Health is bringing on operations and customer service veteran Scott Murray as Senior Vice President of Operations to help the team scale quickly while maintaining trust with members Previously Scott spent over 15 years at eBay where as Vice President of Customer Service Product amp Technology Solutions he oversaw eBays customer service technology platform that enabled 350 Million customer interactions annually He also played a key role in the companys expansion in Utah where he coled the transformation of eBays global customer service with a focus on improving the customer experience while reducing costs p p Customers want and deserve a better healthcare experience Collective Health is leading the way to make this a reality said Scott Murray The company has experienced exponential growth while protecting and increasing the trust of its members Im thrilled to be a part of the industry transformation Collective Health is driving p p bAbout Collective Healthb p p Collective Health is powering the EmployerDriven Healthcare Economy with the first Workforce Health Management Systemgiving employers a platform to simultaneously manage their healthcare investment and take better care of their people With more than 200000 members and 45 enterprise clients Collective Health is reinventing the healthcare experience for selffunded employers and their employees across the US Founded in October 2013 and headquartered in San Francisco Collective Health is backed by NEA Founders Fund GV Sun Life and other leading investors For more information visit a referrerpolicyunsafeurl targetblank hrefhttpsctsbusinesswirecomctCTidsmartlinkampurlhttps3A2F2Fwwwcollectivehealthcomampesheet51910688ampnewsitemid20181206005836amplanenUSampanchorhttps3A2F2Fwwwcollectivehealthcomampindex3ampmd559eeebee58b63aa8fb6c172714b00ffd relnofollowhttpswwwcollectivehealthcoma p p p

SOURCE: BUSINESS WIRE. ©2015 Business Wire

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