NetSocket Achieves Microsoft Lync ISV Program Qualification
NetSocket, a leading provider of network service assurance solutions for unified communications (UC) in enterprise and service provider environments, today announced its Cloud Experience Manager (CEM) has been tested and qualified as an ISV in Microsoft's Unified Communications Open Interoperability Program for Lync Communications Server.
Microsoft Lync connects people in enterprises everywhere as part of their everyday productivity experience. When a user's Lync experience is affected by issues in the underlying IP network, unified communications (UC) managers need to solve those problems immediately. NetSocket's CEM provides comprehensive insight into network issues for fast problem resolution, lower total cost of ownership (TCO) and a superior Lync user experience.
NetSocket's CEM solution for Microsoft Lync is more than just monitoring; it provides complete IP network information correlation for Lync environments. CEM automatically correlates, in real time, all session, content and topology data to each user call, enabling managers to quickly anticipate, isolate and remediate the root causes of network-based UC problems. CEM delivers immediate insight into underlying IP networks without costly probes at each endpoint or burdening the performance of all Lync elements with post-event diagnostic traces. A Web-based single view of the end-to-end call layers and a system management dashboard provide a comprehensive view of performance metrics and the Lync user experience.