Answers Corporation Announces Acquisition of ForeSee Results, Inc. to Provide a Complete Customer Lifecycle Solution
Press Release, News
Answers Corporation, a leading provider of cloud-based solutions that enhance customer acquisition and brand engagement, announced today it has acquired ForeSee Results, Inc., the leader in customer experience analytics. Acquiring ForeSee enables Answers to provide a full suite of solutions that span the customer life cycle - from optimizing customer acquisition to analyzing the customer experience to predicting future customer behavior.
The acquisition, which marks the third for Answers in 2013 and its largest to date, was funded via a debt financing transaction led by SunTrust Robinson Humphrey and Silicon Valley Bank in Answers Corporation, and equity investments in AFCV Holdings LLC (Answers' parent company) from existing investors, including Summit Partners, TA Associates, AFCV founders and management.
As the leading provider of predictive, multichannel customer experience analytics, ForeSee helps hundreds of organizations worldwide evaluate the success of their customer touch points. Its blue chip clients include half of the Fortune 100, half of the top 100 internet retailers, half of the top 10 banks, and nearly every US governmental organization. Since its inception, the company has captured more than 100 million customer experience responses for some of the largest organizations in the world. Based in Ann Arbor, ForeSee has offices in New York, London, Vancouver and Atlanta.
"The addition of ForeSee to the Answers group of companies adds the world's best customer experience analytics technology to our own suite of customer lifecycle solutions," said David Karandish, CEO of Answers. "Our recent acquisitions of Webcollage and Easy2 have strengthened our industry leadership, and ForeSee further augments the value we can deliver to our clients. We're excited to have such a strong and seasoned team to help us grow our industry-leading suite of SaaS solutions."